Why IT Support is important for Law Firms

In today’s digital world, all businesses need to be aware of their relationship with technology, including day to day services, network support, access control, and cybersecurity. Law firms in particular should be on top of their technology. With one out of every forty cyber attacks targeting law firms, it’s never been more important to be in control of your technology.

Having the right IT support will ensure that your law firm business is protected from attacks and able to function optimally every day. This article will help you understand why investing in IT support is key for success in a law firm.

What is IT Support?

Information technology, or IT, is a department that focuses on maintaining and managing a company’s computer systems and networks. They are able to provide support to employees with their technology questions and concerns, monitor security for networks, and ensure that all data and systems are in compliance.

Law firms often have sensitive information and data in their systems. IT helps protect that information and makes sure that other systems, like scheduling, billing, and data centers, are up and running.

Managed IT Support

While some law firms might have an internal IT team, most law firms choose to have managed IT for their business. A managed IT business is a third-party company that manages all of the essential technology functions for a business.

There are many benefits to outsourcing IT to a managed service provider. They have more expertise in technology than a law firm, and they have the staff and bandwidth to constantly monitor and upgrade systems. That allows law firm staff to focus on their clients rather than their technology systems.

Why Does IT Support Matter for Law Firms?

Having IT support is essential for law firms to function effectively in today’s business world. Here are a few of the main reasons why having IT support in your law firm is so valuable.

Protection and Security

One of the most important reasons to invest in IT support is the protection and security they can provide to safeguard your business from cyber attacks like hacking, phishing, and ransomware. If you can’t protect your client’s sensitive information from a cyber attack, it can severely damage your reputation and cause you to lose business. Clients expect that the law firms they choose to work with have already taken the precautionary steps needed to protect their information and data.

Increased Productivity

Technology is also used to make work more efficient. Having online databases and software tools can make working much easier for lawyers and their staff. An IT support team is able to manage all of those systems and improve productivity throughout the office. They prevent systems from going down and ensure that networks are kept up-to-date with the latest updates.

Better Collaboration

Another major reason why IT support is important in a law firm is because it can improve collaboration across your team. IT support will help manage the infrastructure of the networks in the law firm, including communication tools for both internal and external communication. This helps connect everyone in the office with each other and their clients and makes communication seamless.

Remote Connection

More and more people are working remotely, including lawyers. In addition, lawyers are often on the go, going to courthouses, client addresses, and civil buildings for work. Making sure that everyone is still connected, no matter where they are, is another reason why IT support is so valuable to law firms. IT support makes sure that networks are secure when they are accessed outside of the office, and monitors user access no matter where employees are located.

Document Management

Law firms manage a vast amount of documents, from statements to contracts to case write-ups. Managing all of those documents is a big responsibility, especially when they contain sensitive information. IT support can help law firms manage their documents and digitize files so that things remain classified and secure when needed and can be easily found when a professional needs them.

How Fastech Solutions Can Help Law Firms Get the IT Support They Need

Having an IT support team is a necessity for law firms, especially considering the way in which business is conducted today. Protecting client information, making sure that systems are up and running, and supporting staff no matter where they are all contribute to the need for IT services.

If you want to improve the technology support in your law firm, then Fastech Solutions is the professional managed IT services company for you. Fastech Solutions provides an array of IT services to the Vancouver and Portland areas, including managed IT, website services, cyber security, and network support. To learn more and get in contact with Fastech Solutions, contact us today.